Passport Seva Programme V2.0 Goes Live Across India: A Leap Toward Citizen-Centric Service

On Passport Seva Divas (June 24, 2025), External Affairs Minister Dr. S. Jaishankar announced the full nationwide rollout of Passport Seva Programme (PSP) V2.0, alongside the launch of chip‑based e‑Passports and other citizen-friendly digital initiatives.

What’s New in Passport Seva 2.0?

PSP V2.0 Across India A major tech overhaul, PSP V2.0 integrates advanced, high-end technologies into every Passport Seva Kendra (PSK) and Post Office Passport Seva Kendra (POPSK). It streamlines application submissions, tracking, and grievance redressal through a digital-first approach.

e-Passports Go Live India’s shift to chip-enabled biometric e-Passports has begun, with issuance underway in at least 13 cities, including Nagpur, Bhubaneswar, and Delhi. These passports contain encrypted RFID chips holding personal and fingerprint data, supporting faster immigration via automated e-gates.

Global Rollout in Embassies PSP V2.0 is being pilot‑tested in Indian embassies and consulates abroad, with plans for phased integration—a boon for Indian citizens overseas.

Faster Processing, Greater Reach

mPassport Police App This app has cut down police-verification times to 5–7 days in 25 states, significantly reducing wait times.

POPSKs & Mobile Vans Over the past year, India has added 10 more POPSKs, including the 450th at Kushinagar. Mobile passport vans are also reaching remote areas, ensuring wider access

India’s Passport Boom

The nation has seen an impressive rise in passport issuance—from 91 lakh in 2014 to 1.46 crore by 2024—a testament to the programme’s expanding reach and rising citizen demand.

Enhanced Security – e‑Passports with encrypted biometric data enable quicker, safer international travel.

Citizen Convenience – Digital platforms, mobile units, and faster verifications bring services closer to home.

Global Competitiveness – Aligns India with global best practices and supports a mobile workforce.

Final Take

Passport Seva V2.0 marks a watershed moment in India’s passport service landscape. With chip-based e‑Passports, faster checks, and nationwide digital integration, India is redefining public service delivery under the pillars of Seva, Sushasan, and Garib Kalyan. As the system evolves further abroad, it promises to strengthen India’s global footprint—one passport at a time.